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Sloefy Terms of Service

Last updated: May 9, 2026

These Terms are entered into by and between you and Sloefy d/b/a Sloefy (“Sloefy,” “Company,” “we,” “us,” or “our”). These Terms of Service and Privacy Policy (the “Terms”) govern your access to and use of our website, https://sloefy.com, our web-based platform, curriculum, brand mapping tools, daily prompts, community features, coaching strategy sessions, coaching resources, and any related content, products, features, functionality, or services made available by us (collectively, the “Services”). By continuing to use the Services, you agree to be bound by the most updated version of these Terms and conditions, even if you have not read them. If you do not agree with any of these terms, discontinue your use of the Services, delete your account (defined below), and/or cancel your subscription. Please take the time to read them carefully.

PLEASE BE ADVISED THAT YOU ALSO WAIVE CERTAIN LEGAL REMEDIES SUCH AS A TRIAL BY JURY AND CLASS ACTION LAWSUIT PURSUANT DISPUTE RESOLUTION. UNDER THE TERMS YOU AGREE TO SUBMIT ANY DISPUTES TO BINDING ARBITRATION.

Eligibility

The Services are intended for users who are at least 18 years old. By using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. You may not use the Services if you are prohibited from doing so under applicable law or if we have previously suspended or terminated your account for violation of these Terms.

Joining our waitlist

Joining the waitlist is free and does not automatically grant you access to the Services. Waitlist signup is separate from any free trial or paid subscription and is subject to our Privacy Policy. Access to the Services requires you to select a subscription plan (even as a free trial member), set up your account, a separate checkout, and confirmation.

Account Registration

Access to the Services may require you to create a unique username and password to log in (“your account”) on our website which is personal to you. You acknowledge and agree that your account and your rights and licenses granted under the Terms is not transferable, sublicensable, or assignable to any third party. By creating your account, You agree to (i) treat your account as a piece of confidential information; (ii) not disclose or share your account details with any third party; (iii) take all necessary precautions to ensure the security of your account including, but not limited to, keeping the login information in a secure place, logging out after each session; (iv) notify us when there is any unauthorized access to your account; and (v) provide accurate, current, and complete information.

We have the right to require you to change your username or password, suspend, terminate, or disable your account, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

Prohibited Activities

You agree not to use the Services to:

  • Violate any applicable law or regulation;
  • Infringe or misappropriate intellectual property, privacy, publicity, trade secret, confidentiality, or contractual rights;
  • Copy, reproduce, archive, mirror, frame, scrape, crawl, data mine, harvest, extract, or systematically collect any part of the Services, Sloefy Content, platform workflows, curriculum, prompts, modules, brand mapping framework, community content, or user interface;
  • Reverse engineer, decompile, disassemble, inspect, derive, or attempt to discover the source code, object code, architecture, algorithms, logic, workflows, data structures, database design, nonpublic APIs, or underlying ideas of the Services or any part of the platform;
  • Circumvent, disable, bypass, or interfere with any access controls, authentication, paywalls, feature restrictions, usage limits, security controls, anti-scraping measures, or technical protections;
  • Use bots, scripts, browser extensions, automation, crawlers, scrapers, spiders, data extraction tools, or other unauthorized tools to access, copy, test, monitor, or interact with the Services;
  • Build, train, support, improve, or assist in creating a competing or similar product, service, course, curriculum, software tool, brand mapping tool, content planning system, coaching framework, community platform, or personal-branding platform using the Services or Sloefy Content;
  • Access the Services for benchmarking, competitive analysis, copying features or workflows, monitoring availability or performance for competitive purposes, or evaluating the Services to develop or improve a competing offering;
  • Share, sell, rent, sublicense, transfer, or provide unauthorized access to your account or to Sloefy Content;
  • Upload, post, transmit, or link to malware, harmful code, phishing content, or deceptive materials;
  • Interfere with platform security, integrity, availability, or performance;
  • Misrepresent your identity, affiliation, credentials, results, or authority;
  • Collect information about other users without permission;
  • Share another user’s community content outside the Services without authorization;
  • Use the Services for harassment, spam, unlawful solicitation, or abusive conduct; or
  • Encourage, assist, or enable others to violate these Terms.

We have the right to suspend, disable, or terminate your access to the Services, your account, at any time if in our sole discretion for any or no reason, including if, in our opinion, you have violated this Section or any provision of these Terms.

Limited License in the Services

Subject to your compliance with these Terms and payment of your selected subscription, Sloefy grants you a limited, revocable, non-exclusive, non-transferable, non-assignable, non-sublicensable license to access and use the Services and Sloefy Content for your own personal and professional brand-building purposes during the applicable Subscription Period (defined below). Your access to the Services, use of the platform, participation in the community, completion of curriculum, receipt of coaching resources, payment of subscription fees, or purchase of any plan does not transfer any ownership right, title, or interest in Sloefy’s intellectual property, including the Services, Sloefy Content, platform, software, source code, curriculum, brand mapping framework, templates, prompts, workflows, coaching resources, trademarks, trade secrets, or other proprietary materials. For clarity, “personal and professional brand-building purposes” does not include the right to resell, sublicense, distribute, publish, teach, train others using, productize, use for client work, incorporate into any course, coaching program, template library, content planning system, or other offering, or otherwise commercially exploit the Services or Sloefy Content. All rights not expressly granted are reserved by Sloefy and its licensors.

Sloefy Content shall include the Services, all bespoke platform, software, source code, object code, architecture, databases, workflows, user interface, user experience, visual design, curriculum, framework, daily content structure, brand mapping framework, brand map logic, modules, lessons, videos, worksheets, templates, prompts, exercises, coaching resources, design elements, text, graphics, trademarks, logos, service marks, trade secrets, know-how, and other proprietary materials owned by Sloefy and its licensors.

You may not remove, obscure, or alter any copyright, trademark, proprietary-rights, or confidentiality notices in or on the Services or Sloefy Content. Any suspected unauthorized use of the Services or Sloefy Content may result in suspension or termination of access and may violate intellectual property, trade secret, contract, computer access, or other laws.

Subscription Terms

Sloefy offers subscription plans at annual or monthly terms and may offer limited promotional pricing, discounts, or free trials. All Sloefy subscriptions automatically renew at the end of the applicable term or free trial unless you cancel your subscription before the renewal date or we terminate your access to the Services.

If you enroll in a free trial, the trial will last for the period disclosed at checkout. At checkout, we may require you to select a subscription plan (monthly or annual), and enter your payment details. During the free trial, we in our sole discretion may provide access to some or all paid features, depending on the trial offer, your selected plan, or feature availability. Unless you cancel before the trial ends, your selected paid subscription will begin automatically at the end of the trial and your payment method will be charged for the plan you selected. You may cancel during the free trial in accordance with the Terms. If you cancel before the trial ends, you will not be charged for the paid subscription associated with that trial.

By subscribing, you (i) authorize Sloefy and its payment processor Stripe or any payment processor it designates to charge the payment method you provided for recurring subscription fees, renewal charges, applicable taxes, and other amounts disclosed at checkout until you cancel for your selected subscription plan; (ii) to provide current, complete and accurate purchase and account information; (iii) to promptly update Your information, including Your email address, physical address, credit card numbers and expiration dates, so that We can process Your subscription payments and contact You as needed; and (iv) to bear any additional charges, including, but not limited to, taxes, overdraft fees, and, where applicable, foreign service charges Your bank, credit card company or financial service provider may levy against You as a result of your subscription plan (the “Charges”). For the avoidance of doubt, We are not responsible for said Charges. You agree to release Us from any disputes, claims, or controversies regarding said Charges and agree that those claims will be resolved with Your financial service provider. Depending on your location, Sloefy or its payment processor may calculate, collect, and remit applicable taxes as required by law. You are responsible for any taxes or charges associated with your purchase.

In the event that your payment is refused or declined, we reserve the right to disable your account until your payment is processed or terminate your access to your account in perpetuity. Your obligation to pay any outstanding balance due shall survive termination of this agreement or terminating your access to your account even if your payment is later declined. We will be entitled to the costs of collection in connection with your failure to pay any outstanding balance owed to us. We reserve the right to suspend or terminate accounts in cases of fraud, abuse, misuse, or unresolved payment failure.

Beta Pricing and Price Guarantee

Sloefy may offer limited beta pricing to a small group of beta users. If you receive a written beta offer that includes a $99 flat beta price or price guarantee, Sloefy will honor the subscription price you paid for the covered plan for as long as you maintain an active, uninterrupted subscription for that plan, subject to the offer terms and continued account eligibility.

Unless expressly stated otherwise, beta pricing and price guarantee benefits are personal to the beta account holder, non-transferable, may not be resold, may not be combined with other offers, and apply only to the subscription plan, billing interval, and account covered by the beta offer.

A beta price guarantee may be lost if your subscription is canceled, expires, lapses for nonpayment, is terminated for violation of these Terms, is transferred, or is materially changed, including if you switch plans, change billing intervals, or request a different subscription product. Taxes, payment processing charges, optional add-ons, separately priced services, and new products or features not included in the original beta offer are not included in the price guarantee unless we expressly state otherwise.

Subscription Modifications, Price Changes

We reserve the right to modify the subscription plan features or price at any time on a temporary, limited time, or permanent basis. In the event of such modification, we will notify you and provide you an opportunity to cancel or change your subscription before those changes to your account or charges to you in connection with an automatic renewal take effect. If you do not wish to continue with your selected subscription plan with the new modifications, you may cancel your subscription in accordance with the Terms. Your failure to cancel or your continued use of the Services after the modifications become effective will constitute your acceptance of the changes. If you accept the new subscription, its terms and conditions will apply for that renewal and all renewals going forward.

Subscription Cancellation

You may cancel your subscription through Stripe, or your Sloefy account settings. Subscription fees are non-refundable after the free trial period, including for unused portions of the subscription or the Services, except where required by law or where Sloefy determines that a charge was made in error. Upon cancellation by you, we will send you a confirmation of said cancellation, your subscription will not renew, and you will retain access through the end of your subscription term. Cancellation prevents future renewal charges but does not automatically refund amounts already paid unless these Terms or applicable law require a refund. Coaching access does not create a separate refund entitlement unless expressly stated in a specific written offer or required by law.

Cancellation does not require contacting customer support. However, if you need help, you may contact us at support@sloefy.com.

Billing Errors and Duplicate Charges

If you believe you were charged in error, including a duplicate charge, a charge after cancellation, or an unauthorized charge, contact us at support@sloefy.com within 30 days of the charge with the subject line “billing error” and include in the body of the email the following information: (i) email address associated with your account; (ii) charge date; (iii) charged amount; and (iv) a brief explanation of the issue. We will review the charge, may request additional information reasonably needed to investigate, and will issue a refund if we determine the charge was made in error or if a refund is required by law.

User Content and Brand Materials

The Services may allow you to submit, draft, generate, store, post, share, or discuss content, including onboarding responses, brand maps, goals, blockers, skills, values, niche statements, biography drafts, profile copy, social media drafts, links, community posts, comments, and other personal brand materials (“User Content”).

As between you and Sloefy, you own your User Content. Sloefy does not claim ownership of your personal brand materials, social media content you created, bios, profile copy, posts, brand statements, or other materials you create using the Services.

You grant Sloefy a limited, non-exclusive, worldwide, royalty-free license to host, store, process, display, reproduce, transmit, and use your User Content as reasonably necessary to provide, operate, secure, support, personalize, analyze, optimize, and improve the Services, including to display profile information and community posts to other authorized users where you choose to participate in community features.

You represent and warrant that you have all rights necessary to submit and use your User Content and that your User Content does not violate these Terms, infringe third-party rights, disclose confidential third-party information, or violate applicable law.

Community Features and User Conduct

Sloefy may provide a moderated, text-based community where paying members can participate in discussions, share links, ask questions, exchange feedback, and post anonymously where that feature is available.

Community participation is subject to these Terms and any community guidelines we provide. You agree not to:

  • Harass, threaten, abuse, bully, defame, or discriminate against others;
  • Post unlawful, hateful, obscene, sexually explicit, violent, or misleading content;
  • Share confidential, proprietary, or nonpublic information belonging to your employer, clients, customers, colleagues, or any third party;
  • Upload, post, or link to content that infringes intellectual property, privacy, publicity, or contractual rights;
  • Copy, republish, exploit, or misappropriate another user’s content, brand ideas, posts, or materials;
  • Impersonate any person or misrepresent your credentials, experience, affiliations, or results;
  • Use the community for spam, unsolicited promotion, scraping, lead harvesting, or unauthorized solicitation;
  • Post malware, harmful links, phishing links, or deceptive content; or
  • Circumvent moderation, security, or access controls.

Community discussions, accountability posts, peer feedback, examples, and suggestions may be provided by other users and are not professional advice from Sloefy. We do not verify the accuracy, usefulness, legality, or suitability of user-provided feedback, examples, claims, or recommendations. Users are not authorized to guarantee results, promise outcomes, provide illegal or inappropriate advice, or speak on Sloefy’s behalf.

Although Sloefy may moderate community spaces, we are not responsible for all user content posted by community members. We may remove content, restrict community access, or suspend or terminate accounts that violate these Terms or create risk for Sloefy, users, or third parties.

Anonymous Posting

If anonymous posting is available, it may allow your post to appear without your public profile name to other community members. However, anonymous posting is not anonymous to Sloefy. We may retain account-level records necessary to operate, secure, moderate, investigate, and enforce the Services.

You may not use anonymous posting to violate these Terms, harm others, evade accountability, or post unlawful or infringing content.

Profile Visibility and Name/Image/Likeness Permissions

If you participate in community features, your profile information may be visible to other authorized community members. This may include your name, avatar, bio, and other profile details you choose to provide, except where anonymous posting features apply. You are responsible for ensuring that you have the right to use any image, name, likeness, biography, logo, or other material you add to your profile. You grant Sloefy permission to display your profile name, avatar, bio, community posts, and related profile information within the Services as necessary to operate the community and related features.

Interactions with Other Users, Community Members, and Coaches

You are solely responsible for your interactions with other users, community members, moderators, coaches, strategists, contractors, and other participants in the Services. You agree to use independent judgment before relying on any feedback, recommendation, example, claim, strategy, prompt, post, comment, coaching note, or other information provided through the Services.

Sloefy is not responsible for disputes, claims, losses, harms, or damages arising from or related to interactions between users or between users and coaches, strategists, moderators, contractors, or community participants, except to the extent liability cannot be limited under applicable law. This includes claims based on alleged inappropriate advice, unlawful recommendations, professional mistakes, copied content, misleading statements, promised results, failed outcomes, reputational harm, business losses, social media performance, or reliance on feedback provided through the Services.

If another user, community member, coach, strategist, moderator, or contractor recommends that you do something unlawful, inappropriate, misleading, infringing, unsafe, or inconsistent with your obligations, you are responsible for declining that recommendation. You should report concerning conduct to Sloefy at support@sloefy.com.

What Happens in the Sloefy Community Stays in the Sloefy Community

The Sloefy community is intended to be a trusted space for users to ask questions, share experiences, test ideas, give and receive feedback, and build alongside other members. To protect that environment, you agree to keep community content within the community unless you have permission to share it.

You may not copy, screenshot, record, download, publish, repost, distribute, quote, summarize, identify, or otherwise share outside the Services any community post, comment, reply, anonymous post, user profile information, coaching discussion, feedback, or other content shared by another user, coach, moderator, or community participant, unless:

  • the person who shared the content gives you express permission;
  • the content is your own content;
  • sharing is required by law; or
  • Sloefy expressly authorizes the sharing in writing.

This confidentiality obligation applies whether the content is posted under a user’s name or anonymously. Anonymous posts may not be used to identify, speculate about, expose, contact, harass, retaliate against, or otherwise target the person who posted them.

You also agree not to use community content for competitive research, training datasets, public commentary, social media posts, articles, newsletters, courses, client work, or any other purpose outside your own personal participation in the Sloefy community.

Sloefy may remove content, restrict community access, suspend or terminate accounts, or take other action if we believe a user has violated this section or undermined the trust or safety of the community. This section does not limit Sloefy’s ability to access, review, retain, disclose, or use community content as described in these Terms and our Privacy Policy, including for moderation, safety, legal compliance, support, enforcement, or platform operations.

User Responsibility for Public-Facing Brand Content

You are solely responsible for any content, claims, links, profile updates, social media posts, or other materials you publish or share outside the Services, including content created, drafted, inspired by, or improved using Sloefy.

You agree that you are responsible for: (i) the accuracy of your professional claims, credentials, experience, testimonials, and results; (ii) obtaining rights to images, logos, screenshots, examples, music, video, templates, and third-party materials; (iii) avoiding disclosure of employer, client, customer, or third-party confidential information; (iv) complying with social media platform rules and professional obligations that apply to you; (v) complying with advertising, endorsement, testimonial, and disclosure rules that may apply to your content; and (vi) reviewing all content before publication.

Sloefy Features, Coaching, and Drip-Release Content Availability

Specific features may vary based on your plan, platform configuration, and feature availability. Sloefy may, in its discretion, enable, disable, limit, suspend, modify, replace, test, or discontinue any feature, tool, curriculum module, community function, coaching resource, personalization pathway, beta feature, or other part of the Services at any time, including for product development, testing, security, abuse prevention, legal compliance, payment or access issues, operational needs, or business reasons.

Sloefy curriculum may be released over time, including through 24-hour unlock intervals or other scheduled release mechanisms. Daily prompts, curriculum modules, and content-planning tools may be released according to Sloefy’s platform schedule and may vary based on your plan, onboarding responses, curriculum progress, beta status, and feature availability. Access to specific curriculum modules, lessons, coaching opportunities, community features, or tools may depend on your subscription plan, completion of prior milestones, or other platform rules disclosed to you.

Coaching and Strategy Resources

Sloefy may provide coaching-style resources, social media strategy sessions, feedback, milestone reviews, or optimization guidance. Coaching access is not automatically available to all users at all times. Access to coaching may depend on your subscription plan, completion of specific curriculum modules, completion of required milestones, scheduling availability, and any limits disclosed at checkout or in the Services. Unless expressly stated otherwise, coaching sessions are limited in number, duration, format, and availability and may be provided by Sloefy team members, contractors, or social media strategists. Missed, canceled, or rescheduled coaching sessions may be subject to scheduling rules we provide. We will not be responsible for any refunds due to your failure to complete the requisite modules or milestones, earlier termination of your subscription by you or us, missed coaching session, or our disabling of this feature before you could access this feature.

Sloefy coaching and strategy resources are educational and informational only. Coaches, strategists, moderators, contractors, users, and community members are not authorized to guarantee results, promise specific outcomes, advise you to violate the law or third-party rights, or waive these Terms on Sloefy’s behalf. You remain responsible for evaluating any feedback or recommendation you receive and for your decisions, public statements, professional claims, social media posts, business activities, and compliance obligations.

Service Availability, Feature Controls, and Changes

We aim to provide a reliable and useful platform, but we do not guarantee that the Services will always be available, uninterrupted, error-free, or secure. We may restrict, suspend, or deny access to the Services where required by law, payment processor rules, sanctions, export controls, fraud prevention needs, safety concerns, or business risk. Payment availability may depend on Stripe or other payment processor rules and supported regions.

We may perform maintenance, release updates, test beta features, modify the curriculum, change platform workflows, or discontinue features.

Sloefy may enable, disable, limit, suspend, modify, replace, or discontinue features, tools, curriculum modules, community functions, coaching resources, personalization pathways, beta features, or other parts of the Services as we deem appropriate. This may include changes made for product development, testing, security, moderation, abuse prevention, legal compliance, payment issues, user eligibility, operational needs, or business reasons.

We are not liable for interruptions, delays, errors, loss of access, feature changes, feature limitations, or changes to the Services except as required by applicable law.

Feedback

We welcome your feedback, ideas, suggestions, comments, and reactions about Sloefy and the Services. If you share Feedback with us, you understand that you are helping us build something — and you agree that Sloefy can take that Feedback and run with it.

You grant Sloefy a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable, sublicensable right to use, copy, modify, adapt, publish, distribute, create derivative works from, commercialize, and otherwise exploit your Feedback for any purpose, without restriction, attribution, approval, or compensation to you.

We have no obligation to keep Feedback confidential or to treat it as proprietary. This section does not transfer ownership of your User Content or personal brand materials, except to the extent you separately provide those materials as Feedback about Sloefy or the Services.

Disclaimer of Warranties

The Services, Sloefy Content, curriculum, coaching-style resources, community features, brand mapping tools, related materials, and other features provided through the Services are provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, Sloefy disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and course or platform results.

We do not warrant that the Services (i) will function uninterrupted, secure or available at any particular time or location; (ii) meet your expectations; (iii) produce any particular outcome. Additionally, we do not warrant that (iv) that any content, feedback, strategy, or recommendation will be accurate, complete, original, non-infringing, suitable for publication, or effective for your goals; or (v) all users will experience the curriculum in the same way or receive the same personalized path, recommendations, coaching opportunities, or community interactions.

Your results depend on many factors outside our control, including your effort, consistency, skills, industry, audience, market conditions, platform algorithms, public reception, and third-party platform rules. Content plans, prompts, frameworks, suggested activities, and coaching feedback are provided as educational and planning tools. They are not guarantees of performance, engagement, visibility, or results, and you remain responsible for deciding whether and how to use them.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SLOEFY AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, LOSS OF DATA, REPUTATIONAL HARM, OR SOCIAL MEDIA PERFORMANCE LOSSES. SLOEFY’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL BE LIMITED TO THE LESSER OF: (A) THE AMOUNT YOU PAID TO SLOEFY FOR THE SERVICES DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) THE TOTAL SUBSCRIPTION FEES YOU HAVE PAID TO SLOEFY.

Some laws do not allow certain limitations of liability. In those cases, the limitation will apply to the maximum extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless Sloefy and its owners, officers, employees, contractors, service providers, and agents from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: (i) Your use or misuse of the Services; (ii) Your User Content, profile information, community posts, links, recommendations, feedback, examples, or public-facing brand materials; (iii) any dispute, claim, demand, or proceeding between you and another user, community member, coach, strategist, moderator, contractor, or other participant arising from your conduct, content, recommendations, reliance on advice, alleged promises of results, or interactions through the Services; (iv) any recommendation, statement, claim, instruction, strategy, feedback, or other information you provide to another user or participant that is alleged to be inappropriate, unlawful, misleading, infringing, harmful, or results-promising; (v) Your violation of these Terms; (vi) Your violation of law or third-party rights; (vii) Your disclosure of confidential or proprietary third-party information; (viii) Your published content, social media posts, professional claims, or testimonials; (ix) Your misuse of Sloefy Content, curriculum, templates, platform tools, brand mapping framework, modules, workflows, software, or code; (x) Your scraping, copying, reverse engineering, unauthorized access, competitive misuse, or attempted derivation of the Services or Sloefy Content; or (xi) Your violation of any access restriction, security control, or technical protection used by Sloefy.

Dispute Resolution

Please read this Section carefully. To the fullest extent permitted by applicable law, it affects your rights, including your right to file a lawsuit in court, your right to a jury trial, and your right to participate in a class action or representative proceeding.

Before either party initiates arbitration, the parties agree to attempt in good faith to resolve any dispute informally for at least thirty (30) days after written notice of the dispute. Except as otherwise expressly provided in this Section, any dispute, claim, controversy, or cause of action arising out of or relating to the Site, Services, Sloefy Content, Your account, any Charges, these Terms, or the breach, termination, enforcement, interpretation, or validity thereof (collectively, a “Dispute”) shall be resolved exclusively by final and binding arbitration on an individual basis.

Before initiating arbitration, either Party may provide the other Party with written notice of the Dispute describing the nature of the claim and the requested relief. If the Dispute is not resolved informally within thirty (30) days after such notice, either Party may commence binding arbitration administered by JAMS in accordance with its then-current applicable rules and procedures, except as modified by these Terms.

The arbitration shall be conducted before a single neutral arbitrator. The arbitrator shall have exclusive authority to resolve any Dispute, including any threshold or gateway dispute concerning the interpretation, applicability, enforceability, or formation of this Section, including any claim that all or any part of this Section is void or voidable, except that a court of competent jurisdiction may determine issues relating to the enforceability of the class action waiver in subsection.

Unless the Parties agree otherwise, any arbitration hearing shall take place Ohio; provided, however, that if in-person proceedings would impose undue burden, the arbitration may be conducted remotely, by submission of documents, by telephone, or by video conference, to the extent permitted by the applicable JAMS rules or directed by the arbitrator.

To the fullest extent permitted by applicable law, any claim arising out of or relating to the Site, Services, Courses, Content, Your account, or any Charges must be brought within one (1) year after the claim arises, or such claim shall be permanently barred.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR SHALL NOT HAVE AUTHORITY TO CONSOLIDATE CLAIMS OR TO PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

If you initiate, file, or maintain any claim, dispute, action, or proceeding in a court or other forum in violation of the arbitration agreement or dispute-resolution procedures in these Terms, Sloefy may seek to compel arbitration, stay or dismiss the improper proceeding, and enforce these Terms. To the fullest extent permitted by law, you agree that Sloefy is entitled to recover its reasonable attorneys’ fees, arbitration fees, court costs, and other costs and expenses incurred in enforcing the arbitration agreement or dispute-resolution procedures, including any fees and costs incurred in moving to compel arbitration, staying or dismissing an improperly filed proceeding, or responding to claims filed in a forum other than the forum required by these Terms.

If any portion of this Section is found unenforceable or unlawful, that provision shall be severed and the remainder shall be enforced to the fullest extent permitted by applicable law.

This Section shall survive termination of these Terms, your use of the Services, cancellation of your selected subscription plan, your account, or any suspension, cancellation, termination, or removal of your access to the Services by Sloefy.

Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will provide notice as required by law, which may include email, in-app notice, or posting an updated version. The updated Terms will be effective as stated in the notice or on the updated Terms. Continued use of the Services after updated Terms take effect constitutes acceptance of the updated Terms, except where applicable law requires additional consent.

Miscellaneous

These Terms, together with the Privacy Policy and any additional terms we present for specific features or offers, constitute the entire agreement between you and Sloefy regarding the Services. Our failure to insist on strict compliance with any of the terms, covenants, or conditions of these Terms will not be deemed a waiver of that term, covenant, or condition, nor will any waiver or relinquishment of any right or power at any one time or times be deemed a waiver or relinquishment of that right or power for all or any other times. If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law, subject to applicable law. The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.

Contact Us

Questions about these Terms may be sent to:

Sloefy LLC / d/b/a Sloefy
Email: support@sloefy.com
Mail: Sloefy LLC
PO Box 29
Miamisburg, OH 45343
United States